Released on April 27/2021

As of April 27/2021, Hippo will be enforcing Strict Password Rules.

No further action is required unless you are creating a new password.

The rules to a strict password are as follows:

  • Passwords must be a minimum of 8 characters long and it must contain:

  • One English uppercase letter (A-Z)

  • One English lowercase letter (a-z)

  • One Number (0-9)

  • One special character (symbols such as !, $, #, %)


  • After five consecutive failed login attempts the account is locked for 15 minutes.

  • Passwords cannot contain the User's username, first or last name, nor any of the following: password, hippo, 12345, 98765

Learn more about strict passwords here.

Issues fixed in 6.3.76

  • Users with Edit Complete Work Order permissions were able to edit the Email Contact field when the Work Order was completed. This field is no longer editable.

  • Work Orders were not rejecting when the User rejects them during an Equipment Transfer. These Work Orders are now properly rejected and can be found via the Work Order Search Grid.

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