Work Order Related FAQs

Frequently asked about Hippo CMMS features

17 articles
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Written by Joao Fonseca

How to Attach a File to a Work Order Request

Learn how to send a picture or other document with your work order request.
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Written by Joao Fonseca. Updated over a week ago

How to Find Completed Work Orders

Do you want to view details of completed work orders but don't know where to locate them?
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Written by Joao Fonseca. Updated over a week ago

How to Edit a Completed Work Order

Need to change information on a Completed work order, such as Resource Hours or add a part? This guide will show you how.
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Written by Joao Fonseca. Updated over a week ago

How to View Work Order Activity Log

Would you like to view any changes to a work order, by which User, and when? Follow these steps to learn how.
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Written by Joao Fonseca. Updated over a week ago

How to Associate a New Demand Work Order to Any Completed Work Order

Forgot to add info such as an invoice to a completed ticket? This will show you how to associate a new demand ticket to group them together
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Written by Joao Fonseca. Updated over a week ago

Demand Work Orders

Learn about Demand Work Orders.
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Written by Joao Fonseca. Updated over a week ago

Hippo Ideas Portal

Send your suggestions or feedback and stay up to date with subscription emails
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Written by Joao Fonseca. Updated over a week ago

How to Use Generate Now

Have extra time or need to generate a PM one time, early? Generate Now creates your PM right away.
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Written by Joao Fonseca. Updated over a week ago

How to Attach a Document to any Open Work Order on Hippo Desktop

Learn about How to Attach a Document to any Open Work Order on Hippo Desktop.
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Written by Joao Fonseca. Updated over a week ago

How to Add Comments and Attachments to Work Order Tasks

Learn about How to Add Comments and Attachments to Work Order Tasks.
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Written by Joao Fonseca. Updated over a week ago

How to Schedule Hourly PMs

Learn about How to Schedule Hourly PMs.
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Written by Joao Fonseca. Updated over a week ago

How to Edit the Schedule Date to a PM

Would you like to change the date your PMs automatically generate? This guide shows you how to edit your PM work orders.
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Written by Joao Fonseca. Updated over a week ago

How to Add an Invoice to a Work Order

Add your invoice details to work orders to gather information later on your reports
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Written by Joao Fonseca. Updated over a week ago

How Do I Use Work Order Search?

Learn about the Work Order Search feature by using our search fields.
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Written by Joao Fonseca. Updated over a week ago

Work Order Signature Feature

Do you require a signature when a work order is closed? This guide takes you through the steps on how to do so.
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Written by Joao Fonseca. Updated over a week ago

How to Play/Pause Scheduled Work Orders

Learn how to temporarily stop then restart your PMs for certain time frames
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Written by Joao Fonseca. Updated over a week ago

How to Schedule Seasonal PMs

Learn about How to Schedule Seasonal PMs.
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Written by Joao Fonseca. Updated over a week ago