Go to iOFFICE - Asset Division
All Collections
Work Order Related FAQs

Work Order Related FAQs

Frequently asked about Hippo CMMS features

17 articles
Joao Fonseca avatar
Written by Joao Fonseca

How to Attach a File to a Work Order Request

Learn how to send a picture or other document with your work order request.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Find Completed Work Orders

Do you want to view details of completed work orders but don't know where to locate them?
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Edit a Completed Work Order

Need to change information on a Completed work order, such as Resource Hours or add a part? This guide will show you how.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to View Work Order Activity Log

Would you like to view any changes to a work order, by which User, and when? Follow these steps to learn how.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Associate a New Demand Work Order to Any Completed Work Order

Forgot to add info such as an invoice to a completed ticket? This will show you how to associate a new demand ticket to group them together
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

Demand Work Orders

Learn about Demand Work Orders.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

Hippo Ideas Portal

Send your suggestions or feedback and stay up to date with subscription emails
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Use Generate Now

Have extra time or need to generate a PM one time, early? Generate Now creates your PM right away.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Attach a Document to any Open Work Order on Hippo Desktop

Learn about How to Attach a Document to any Open Work Order on Hippo Desktop.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Add Comments and Attachments to Work Order Tasks

Learn about How to Add Comments and Attachments to Work Order Tasks.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Schedule Hourly PMs

Learn about How to Schedule Hourly PMs.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Edit the Schedule Date to a PM

Would you like to change the date your PMs automatically generate? This guide shows you how to edit your PM work orders.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Add an Invoice to a Work Order

Add your invoice details to work orders to gather information later on your reports
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How Do I Use Work Order Search?

Learn about the Work Order Search feature by using our search fields.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

Work Order Signature Feature

Do you require a signature when a work order is closed? This guide takes you through the steps on how to do so.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Play/Pause Scheduled Work Orders

Learn how to temporarily stop then restart your PMs for certain time frames
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago

How to Schedule Seasonal PMs

Learn about How to Schedule Seasonal PMs.
Joao Fonseca avatar
Written by Joao Fonseca. Updated over a week ago